Success Story of Samaja Bali Villas with Integrated System to Boost Operational Efficiency

Samaja Bali Villas comprises three luxurious villas, offering unforgettable experiences. There’s Samaja Beachside Villas Seminyak, right by the beach. There’s Samaja Villas Kunti Seminyak, located on the outskirts near the airport, offering tranquility away from the city’s bustle. Finally, the Royal Samaja Villas, nestled in Seminyak’s heart, provide a unique experience for guests.

The Key to Samaja Bali Villas’ Success
Samaja Bali Villas leverages the complete hospitality system from Omni Hotelier, encompassing the Channel Manager, Booking Engine, and Property Management System.

Previously, the Property Management System used was not fully integrated, spanning from the Front Office System, Point of Sales, to the Back Office System, which somewhat hindered villa operations, particularly in terms of reporting data and revenue analysis. Employing the entire hospitality system from Omni Hotelier significantly contributes to operational efficiency at the villa. However, the Property Management System is not yet entirely web-based.

“We opted for the entire Omni Hotelier hospitality system because it’s user-friendly and cost-effective. The Omni Hotelier team also open discussions, accepting feedback and suggestions to enhance the system to cater to future hotelier needs,” mentioned Mrs. Onik Merta Sari, Ecommerce Manager at Samaja Bali Villas.

The implementation process of the Omni Hotelier system was seamless, reinforced by adequate training and full support from the trainer and support team. Another advantage was the absence of specific adaptations required for each property within the group, indicating the reliability of the Omni Hotelier System’s integration.

This system’s usage resulted in a tangible increase in operational efficiency, particularly in reservation management, inventory handling, and other operational aspects, courtesy of the seamless integration among the Booking Engine, Channel Manager, and Property Management System.

Increased Revenue through Direct Booking
Samaja Bali Villas experienced a 5% surge in direct bookings due to a robust integration with Google Free Booking Links through the Omni Hotelier Booking Engine system. This success not only illustrates the system’s potential in revenue augmentation but also demonstrates its effectiveness in optimizing direct bookings, showcasing how technology application can enrich hotel marketing strategies.

Challenges and Success in System Integration
Despite encountering technical challenges in integrating the Booking Engine, Channel Manager, and Property Management System from Omni Hotelier, Samaja Bali Villas managed to uphold excellent operational continuity. This highlights the necessity for further system development to maximize its potential and minimize potential technical hurdles.

“My advice to other accommodations or properties is to select a system that aligns with their needs and budget to maximize operational efficiency,” she added.

This advice underscores that choosing the right system can be a pivotal factor in supporting overall operational optimization.

Discover more about this luxurious group here.
Inspired by Samaja Bali Villas’ success? Experience the Omni Hotelier product yourself, starting from the Booking Engine, Channel Manager, to the Property Management System. Contact us now to see our product demo.