Amidst the increasingly competitive landscape in the hospitality industry, retreat property owners are not only seeking solutions to enhance operational efficiency but also to expand their reach to attract more guests. This is why Omni Hotelier Booking Engine, proven successful across various properties, becomes the right answer to meet these needs.
Mayura Ubud Retreat, a retreat property located on the riverside surrounded by forests, has seen remarkable transformation in its operations after adopting Omni Hotelier Booking Engine. We spoke with Ibu Suci, the ecommerce manager at Mayura Ubud Retreat, to gain further insights into how our product has helped them achieve success.
Enhancing Operational Efficiency and Reservation Management
One of the key challenges in managing retreat properties is ensuring high operational efficiency and smooth reservation management. However, with Omni Hotelier Booking Engine, Mayura Ubud Retreat has reported significant improvements in this aspect. “Omni Hotelier Booking Engine has greatly helped in maximizing the performance of our website with its provided features,” said Ibu Suci.
Valuable Features: Promotions and Reports
According to the property, one of the most valuable aspects of Omni Hotelier Booking Engine is the Promotions and Reports features. The Promotions feature allows them to easily create and manage special offers and promotional packages to attract new guests and increase conversions. Meanwhile, the Reports feature provides in-depth insights into reservation performance and data analysis that aid in decision-making.
Enhancing Guest Experience and Outstanding Customer Support
Although they have not yet seen a significant increase in direct bookings from the website, Mayura Ubud Retreat highly appreciates the customer support and service provided by Omni Hotelier team. “The customer support and service provided during the implementation process and afterward have been very helpful and responsive. Thank you very much,” continued Ibu Suci.
Outlook for the Future
Mayura Ubud Retreat is optimistic that by continuing to use Omni Hotelier Booking Engine and enhancing their marketing strategies, they will see even greater improvements in the future.
With the success story of Mayura Ubud Retreat, Omni Hotelier is committed to continuously providing innovative solutions and supporting retreat properties and other hospitality businesses to achieve the same success. So, join Omni Hotelier today to maximize your business potential and achieve sustainable success!