Terms & Conditions

Effective Date: Januari 2025

Welcome to the official website of Omni Hotelier. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before accessing or using our website located at https://omnihotelier.com (the “Site”), which is operated by PT Omni Hotelier Teknologi Indonesia (“we”, “us”, “our”, or “Omni Hotelier”).

By accessing, browsing, or using any part of this Site, or by engaging with any of our digital platforms, services, or tools made available through the Site, you agree to be legally bound by these Terms. If you do not agree to all of the terms and conditions set forth herein, please refrain from accessing or using the Site or our services.

1. Use of the Website

You represent and warrant that you are at least 18 years old or the legal age of majority in your jurisdiction, and that you have the legal capacity and authority to enter into a binding agreement.

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights or restrict or inhibit the use of the Site by any third party.

2. Services Provided

Omni Hotelier offers digital software products and services under a Software-as-a-Service (SaaS) model specifically designed to support the hospitality industry, including but not limited to:

• Property Management System (PMS)
• Booking Engine
• Channel Manager
• Integrated Payments & Reports
• Membership
• Hotel Activities
• Website Development
• SEO & SEM Services

Access to and use of these services may be governed by separate licensing or subscription agreements. Where such agreements apply, they shall take precedence in the event of a conflict with these general terms.

3. Account Registration & Responsibility

Certain services may require account registration. When creating an account, you agree to provide accurate, current, and complete information, and to update such information as necessary.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Omni Hotelier will not be liable for any loss or damage arising from unauthorized use of your account.

4. Intellectual Property

All content, trademarks, logos, trade names, software, source code, documentation, visual interfaces, graphics, design, and arrangement thereof, including but not limited to the selection and arrangement of such elements, are the exclusive property of Omni Hotelier or its licensors and are protected by local and international intellectual property laws.

You may not modify, copy, distribute, reproduce, publish, license, create derivative works from, or sell any information or software obtained from this Site without prior written permission.

5. Prohibited Conduct

In using the Site, you agree not to:

• Engage in any activity that could damage, disable, overburden, or impair the Site or its functionality;
• Attempt to gain unauthorized access to any part of the Site, accounts, systems, or networks connected to the Site;
• Use any automated means, including bots or scrapers, to access the Site;
• Upload or transmit viruses, worms, malware, or any other harmful code;
• Engage in activities that are unlawful, defamatory, abusive, harassing, or otherwise objectionable.

Violation of these terms may result in immediate termination of your access without prior notice.

6. Third-Party Links and Integrations

The Site may contain links to or integrations with third-party websites or services that are not owned or controlled by Omni Hotelier. We are not responsible for the content, accuracy, policies, or practices of any third-party websites or services. Use of third-party services is subject to their respective terms of use and privacy policies.

7. Data Privacy & Security

Your use of our Site and services is also governed by our Privacy Policy, which explains how we collect, store, and process your personal information. By using the Site, you acknowledge and agree to the terms of our Privacy Policy.

We implement commercially reasonable security measures to protect your data, but we do not guarantee that unauthorized third parties will never be able to defeat our security measures.

8. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied. Omni Hotelier makes no representations or warranties regarding:

• The accuracy, completeness, or reliability of the Site content;
• The availability or operation of the Site without interruption or error;
• The suitability of the Site for your intended use.

We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

In no event shall Omni Hotelier, its affiliates, employees, partners, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of, or inability to access or use, the Site;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any bugs, viruses, trojan horses, or the like transmitted to or through the Site by any third party.

This limitation of liability shall apply to the fullest extent permitted by applicable law.

10. Modifications to the Terms

We reserve the right to revise, update, or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the Site after such modifications constitutes your acknowledgment and acceptance of the revised Terms.

We recommend checking this page periodically for updates.

11. Termination

We may suspend or terminate your access to the Site or our services at any time, without prior notice or liability, for any reason whatsoever, including if you breach these Terms.

All provisions which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Denpasar, Bali, Indonesia.

13. Contact Information

If you have any questions about these Terms & Conditions, or require clarification on any point, please contact us at:

PT. Omni Hotelier Internasional
Email : business@omnihotelier.com
Phone : +62 361 290341
Address : Gg. Tunjung Sari, Batubulan Kangin, Kec. Sukawati, Kabupaten Gianyar, Bali 80582